Course descriptions

The aims and practices of first aid. Airway obstruction and treatment. First aid in drowning in water. Animal bites and treatment. Poisonings. Wound care. Patient transplantation. Burns. Face area injuries. Fractures.

Basic grammatical structures and sentence patterns. Basic range of simple expressions about personal details and needs of a concrete type. Basic greeting and leave-taking expressions. Daily routines. Definitions about people and places. Personal profiles. Social networking. Informal e-mails.

Basic concepts. Establishment work of the operator. Business size measures. Legal structures of businesses. Production, marketing, finance, human resources, research and development.

Definitions, usage and Turkish equivalents of terms used in health sciences. Human anatomy and physiology. Microbiology. Hospital infections. Drug knowledge. Terminology related to diagnosis and treatment of diseases.

Secretarial concept, history and types. Management concept. secretarial training in the world and Turkey. Protocol concept and rules. Concept of image and its importance. Vision and mission concepts. Time management. Stress and crisis management. Correspondence rules. secretarial profession in Turkey, practices and problems encountered.

The importance of effective and accurate communication in health services. Legal and ethical aspects of communication. Communication with colleagues, subordinates and superiors. Teamwork and collaboration. Communication with patient and patient relatives. Problematic individuals, children, old people. Communication with disabilities. Communication in special situations such as disaster, epidemic, accident. Case studies.

Communication, items of communication, types of communication, oral and written communication and presentation, effective communication skills. The definition and the importance of language. The relationship between language and society, language and culture. The relationship between language and literature. Spoken language, written language, native language, standard language, dialect, special languages. Features of meaning, sound and style (structure) of Turkish. Rules of writing and punctuation. Features and types of narration. Subject and limitation of the subject. Written language and its features. The layout of written narration (planning of written narration), wording, types of written narration, features of written narration, expressional failure.

Simple grammatical structures and sentence patterns. Description or presentation of people, living or working conditions, daily routines, likes/dislikes. Phrases and expressions related to areas of most immediate priority (e.g. personal and family information, shopping, local geography, employment.) Comparisons. Formal e-mails.

Basic principles and practices of occupational health and safety. Safety culture. Risk and hazard. Risk factors. Work accidents. Work Diseases. Basic risk analysis and precautions.

Introduction to computer. Structure of computer. Operating systems. Introduction to Microsoft Windows operating system. General features. System settings. Input, output and processing units. Multi-user systems. Network systems. Network settings. Microsoft Office applications.